• Self selected options are available on the FT Rewards App!

• Some rewards may have restrictions (i.e. exclusion of certain cocktails or desserts).

• Rewards may not be redeemed on certainly holidays including: Thanksgiving, Christmas, New Year’s Eve, Valentines Day, Easter and Mother’s Day.

• Tasting menus, jamon class and pasta classes may be selected online, final booking must be coordinated through FT Rewards team.

• Tasting menus, jamon class and pasta classes are not available on Saturday evenings or holidays.  

• The company reserves the right to decline redemption dates for experiential rewards based upon availability. Should this occur, the guest relations team will work with FT Rewards  members to find an acceptable alternate date.  This is to ensure that you have a spectacular dining experience.  

• Points may be earned and redeemed at any Fabio Trabocchi Restaurant except for Seta su Ilma and Seta su Luminara. 

• Rewards will be based on the total annual spend during your membership (tax and gratuity excluded) .  

• Once you have reached Gold Status, you will keep that status through the current and following calendar year. To maintain Gold Status, you must spend $25,000/earn 20,000 points.

• All rewards must be redeemed through the FTR Rewards App.

• Discounts and point accrual are applicable on all food and beverage purchases.   

• Points may not be earned on rental fees, tax, service charge or gratuity.

• Points may not be earned on private event deposits.

• Points may not be earned on purchase of gift cards. 

• FT Rewards reserve the right to cancel accounts that are inactive for more than 12 months.

• Points are accrued from the date of enrollment, not a calendar year. The date of enrollment will be the date considered for point expiration.

• If there is minimum of one paid visit/point accrual added to an account during the year, accrued points will be rolled over.

• If there are no paid visit/points accrual added during the year, any un-redeemed points remaining forfeited .

• Guests must present the phone number, FT Rewards number or ID code from the FT Rewards App to earn rewards.

• Notification of any special events for cardholders such as double points or early release of event tickets will be via email and the FT Rewards App.

• Point are non-transferable and may not be sold to a third party.    

• The benefits of this card will be extended to one (1) check per visit and cannot apply to multiple checks for the same meal period.   

• The name on the VIP Card must match the name on the credit card to accrue benefits.   

• Platino and Oro bonus points are not awarded for parties or Private Events.

• The name of the person receiving Frequent Diner Club points must appear on the contract. In the case of a business event, either the planner or the host may receive points. For social events, only the host is eligible to receive points.

• Points may not be earned on third party ordering apps including Uber Eats, Doordash and Tripleseat.

• In the event the privileges conveyed with this card are abused by the cardholder, the Company reserves the right to revoke the card and refund the VIP membership on a pro-rated basis immediately.  

• Offers subject to change without notice.

Last Update — December 2024

This policy describes the personal information we collect on www.fabiotr (collectively, this “Site”), how we use it, and when we share it with third parties. Other Program Terms provide additional information about information collected related to that Program(s) and how it is used in connection with the applicable Program. This policy applies only to personal information collected via this Site, and unless otherwise specifically described herein or in any Program Terms, does not apply to personal information collected offline (including but not limited to information you may provide over the phone, via fax, or when visiting a Fabio Trabocchi Restaurant or any other website of Fabio Trabocchi Restaurants or on third party sites (see Links to Other Sites section below). Please note that not all of the features/functionality described are available on or through each portion of the Site.

By using this Site, you agree to this Privacy Policy and to the Terms of Use statement (“Statement”) governing its use and Program Terms applicable to various Programs. If you have questions, comments or concerns about this Privacy Policy, please contact us. Be sure to check this page periodically for updates, as your continued use of this Site and/or participation in any Program signifies your acceptance of any changed terms. Information Collected and How It Is Used Information is collected about you when you use and/or contact us through this Site, including without limitation information you provide on registration pages and other online forms, surveys, through emails you send and through other submissions through this Site. Additionally, information is collected when you participate in certain Programs available on or through this Site. Please see each applicable Program’s Program Terms for more details about information collected and how it is used.

The information collected may be combined with other information collected about you and may be used and disclosed in a number of ways by us (directly and/or through the activities of our locations and/or supplier(s)), to help us better understand and serve our customers, including without limitation as described below:

• To provide you with, or otherwise respond to your requests for, information and/or services, including but not limited to e-newsletters, marketing programs, identifying a Fabio Trabocchi Restaurant near your location.

• To analyze customer and Site user behaviors and trends.

• To conduct research and analysis and to otherwise measure the effectiveness of our online and offline marketing efforts and to develop products, services, and marketing programs. This analysis may include combining personal data drawn from online and offline sources.

• To process your online job application and related information. We do not sell or rent to third parties any of the personal information that you provide to us through this Site, or authorize any of our suppliers to sell or rent any such personal information. We require that our suppliers agree to maintain the confidentiality of the personal information provided to them.

We do not authorize third parties unaffiliated with Fabio Trabocchi Restaurants to make independent use of your information for their own purposes, such as for direct marketing.

Location Information

We and our service providers may collect precise location information (in accordance with your device settings and permissions) as well as collect general location information from your computer or mobile device. “General” location information means information to identify the city and state in which your device is located based on its IP address. This information allows us to give you access to content that varies based on your general location (e.g., nearby locations or delivery status). We will ask your permission before collecting your precise GPS location information. In such instances, we may use your precise geo-location information to provide customized services, content, promotional offers, and other information that may be of interest to you. Please note that precise geolocation information is considered “sensitive personal information” under certain privacy laws, and we process this information in accordance with applicable legal requirements. You can disable precise geolocation tracking on your device.

Opt Out/Correction/Deletion

You may unsubscribe to our mailing/marketing lists at any time by contacting us in writing. You also have the right to access, correct and/or delete any Personal Information, subject to applicable law. Please reach out to rewards@fabiotrabocchi.com in order to delete your account and/or unsubscribe from One Off Hospitality mailing/marketing communication. 

SMS Opt-In

Subscribers can opt-in for SMS messages from FT Rewards as a part of the loyalty registration process on the FT Rewards App. By doing so, you agree to recieve automated promotional and personalized marketing text messages from FT Rewards to the mobile phone number you provided when signing up. Messages may pertain to promotional programs, new menu items, etc. Messages for this program will be sent from (240) 806-3107 and begin with FT Rewards.. Consent to receive automated marketing messages is not a condition of any purchase. Message frequency varies. Message and Data rates may apply.

To opt-out of the text messaging program, text the keyword STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to (240) 806-3107 to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our (10DLC/Short Code) you will recive one additional message confirming that your request has been processed. For more information, text the keywored HELP to our (240) 806-3107 for customer care information. You can also contact us at rewards@fabiotrabocchi.com, (202) 525-4512 or fabiotrabocchi.com/ftrewards for additional assistance.